Q:
What makes QuickSwipe so fast?
A: A traditional
credit card machine has to dial out every time a transaction
is made, then transmit the data over a conventional phone
line. This usually takes 10-30 seconds. Your QuickSwipe
system, however, uses an always-on broadband Internet
connection, and transmits the data over your DSL, Cable,
or T1 line. This only takes 2-4 seconds!
Q:
How
does QuickSwipe work compared to a credit card 'box'?
A:
QuickSwipe
works as a replacement to your standard stand-a-lone
credit card terminal. It can be used on existing computers
using your mouse and a keyboard, so the purchase of
a separate machine is not necessary. Many merchant use
QuickSwipe
with a touchscreen by using the Keyboard Mode accessible
from the login screen.
Q: Is QuickSwipe secure?
A:
Yes. QuickSwipe utilizes 128 bit SSL Encryption,
the industry standard for secure transactions. In addition,
Address Verification (AVS) and Card Verification (CVV2)
come standard on every account. Completing QuickSwipe’s
fraud barriers is FraudFirewallTM, a proprietary suite
of security controls unmatched in the industry.
Q: What types of payments
can I accept with QuickSwipe?
A:
With QuickSwipe,
you have the option of accepting all major credit and
check cards including Visa, MasterCard, Discover, Diners,
American Express, and JCB. You may also accept electronic
checks and set up automatic bank drafts.
Q:
People
always say to be careful sending private information
and credit card numbers online, how do I know that Quickswipe
is safe?
A:
There
a few things to look for in determining the security
of an online web page. First look at the website name
in the address bar near the top of the screen. This
name should be proceeded by 'https://' instead of the
normal 'http://'. The 's' stands for secure or SSL (which
stands for Secure Sockets Layer).
Q: How much training is required?
A:
QuickSwipe is so simple to use that within
minutes of logging on for the very first time, people
with absolutely no experience can be processing credit
card transactions, running authorizations, issuing refunds,
and even setting up recurring billing schedules.
QuickSwipe is that easy.
Q: Do I need a merchant account?
A:
Yes.
Your QuickSwipe Account Representative will
consult with you to make sure you have the merchant
account solution that works best for your business.
Q:
What
confirmation do I have that the transaction went through?
A:
You
will receive a confirmation number and receipt. Also,
look for the green check mark next to the words 'Transaction
Approved.' If you see a red stopsign or the words, 'Transaction
Declined' there is something wrong with the card details:
either card number, expiration, address, zip code, is
wrong, or the cardholder has a hold on their account
due to insufficient funds or other personal account
issues.
Q:
I
am using QuickSwipe on a WiFi (802.11a/b/g) connection,
is this safe?
A:
QuickSwipe
uses 128 bit SSL encryption, so any data transmitted
is encrypted. This doesn't mean that you should use
an un-secured access point however. It is recommended
to use WPA/WPA2 (with strong AES encryption), MAC-Filtering, non-broadcasted
SSID's, and also to limit the number of DHCP connections
to the minimum required if you are going to use a local
WiFi network.
Q:
Can
I use QuickSwipeKeyed from any computer?
A:
Yes
you can. Just log-in to QuickSwipe
and enter your account name, username, and password.
QuickSwipe
requires the following at a minimum:
1) Microsoft Internet Explorer
5 or Netscape 5
2) Javascript Enabled
3) Session Cookies Enabled
4) Flash is required for use
of the signature capture applications. (if you don't
use this feature, then you won't need flash)
Q:
How do I get started?
A:
Click the Get Started button below! Getting started
is quick, easy, and inexpensive. Contact us today, and
join the QuickSwipe revolution. QuickSwipe-
Transactions at the Speed of Swipe!
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